The incumbent in this position works closely with commercial painting customers to determine their needs, answer questions about Sherwin-Williams products and recommend the right solutions. Branch coordinators are also required to quickly resolve any customer concerns and ensure maximum customer satisfaction, stay up to date on product features, and maintain high quality and visual standards for products and the store.
At Sherwin-Williams, our goal is to inspire and improve the world by bringing color and protection to the things that matter. Our paints, coatings and innovative solutions make the places and spaces of the world brighter and more resilient. Your skills, talent and passion bring this goal to life and enable our customers and our company to achieve excellent results.
Stability, growth and ambition at Sherwin-Williams create opportunities for its employees. Our success depends on our employees, and we invest in supporting you through:
your life by offering you rewards, benefits and flexibility to improve your health and well-being your career by offering you the opportunity to learn, develop new skills and reach your full potential your professional relationships by creating an inclusive team and committing to our community and the international community
Everything is in place so that we can Realize Your Potential together
At Sherwin-Williams, one of our priorities is helping our employees and their families live healthier, save smarter and feel better. This starts with a broad range of world-class benefits, designed for you. From retirement to healthcare, including total well-being and your daily commute: all of this matters to us. You will find a general description of the benefits offered at the address . Click on "Candidates" to view the benefit offers you may be eligible for if you are hired as a Sherwin-Williams employee.
This posting concerns an existing vacant position.
What is the procedure to get started?
Step 1 - Submit an online job application
Find the position(s) of interest listed on our Careers page, at the following address:
Spend 15 minutes creating your profile by entering or importing your detailed information to submit it to one of our job board partners.
Step 2 - Virtual interview
After reviewing submitted applications, selected candidates will be invited to complete a digital video interview through HireVue, our recruitment partner. The interview will include a few behavioral questions.
You will have the opportunity to record and complete your video interview at any time and from any location! While you may complete this video interview on your own schedule, we require this step to be completed within seven days of receiving an invitation.
Step 3 - In-store interview
Your video interview is reviewed by a member of our recruiting team, and candidates selected will be invited to meet with members of our team in a store, a wholesale branch, a flooring establishment, or a delivery service centre.
Compensation decisions depend on the facts and circumstances specific to each position, which will affect the actual compensation level within the stated salary range. The stated salary range for this position takes into account a wide range of non-discriminatory factors considered in compensation decisions, including geographic location, overall skills, experience and training, licences and certifications, as well as other business and organizational needs.
The salary scale, other compensation and the benefits indicated are accurate as of the date of publication of this notice. The Company reserves the right to modify this information at any time, with or without notice, in compliance with applicable legislation.
Sherwin-Williams is proud to be an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other factor prohibited by law or contract.
Please note that members of the Sherwin-Williams recruiting team will never ask a candidate to provide a payment, financial information, or sensitive personal information such as national identification number, date of birth, or bank account number during the application process.
- Ensure a high level of customer satisfaction through excellent sales service
- Assist customers in person and by phone by determining their needs and presenting appropriate products and services
- Build productive, trust-based relationships with wholesale customers
- Process sales transactions accurately and in accordance with policies and procedures
- Track and achieve sales targets on a monthly, quarterly and annual basis
- Maintain accurate records and work forms
- Retrieve appropriate products from the sales floor or warehouse
- Add tints and mix products as needed, according to customer specifications
- Place products on shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Help make deliveries, as needed
- Keep assigned areas stocked and presentable
- Stay informed about products offered and present available options
- Follow inventory control procedures
- Suggest ways to improve sales
Minimum requirements
- Must be at least seventeen (17) years of age
- Must be legally authorized to work in the country of employment
- Must hold a valid, unrestricted driver's license
- Must be able to retrieve materials from shelves and floor stacks, and lift up to 23 kg (50 lb), occasionally up to 32 kg (70 lb), with or without reasonable accommodation
- Ability to read, write, understand and communicate in French
- If you are employed by Sherwin-Williams, you must have received at least a "meets expectations" (3) rating in your most recent performance review
- If you are employed by Sherwin-Williams, you must have completed all HR Cloud eLearning training required for your current position
Preferred Qualifications
- Hold at least a high school diploma or a General Education Development (GED) certificate
- Have at least one (1) year of experience in a delivery, retail or customer service role
- Have work experience in selling paint and related products
- Have work experience operating tinting and mixing equipment