Building Manager – Residential Property

Building Manager – 99-Unit Residential Property

Job Summary

The building manager is responsible for the day-to-day operations, maintenance and overall management of a 99-unit residential building. This role involves ensuring the property is well maintained, providing exceptional service to residents and ensuring the efficient operation of the building, while complying with applicable regulations and company policies.

Building Operations

• Supervise the day-to-day operations of the residential property.
• Conduct regular inspections of common areas, mechanical rooms, exterior grounds and vacant units.
• Coordinate preventive maintenance and repair work to keep the building in excellent condition.
• Respond promptly to maintenance emergencies.

Resident Relations

• Act as the main point of contact for tenants.
• Respond to residents' requests, concerns and maintenance requests in a professional manner and within reasonable timeframes.
• Coordinate tenant move-ins and move-outs, including unit inspections and the management of electronic key fobs.
• Enforce building rules to ensure a safe and respectful living environment.

Maintenance and Contractor Management

• Coordinate and supervise contractors, trades and service providers.
• Plan regular maintenance of HVAC (heating, ventilation and air conditioning) systems, elevators, fire protection systems, landscaping, snow removal, janitorial services and waste management.
• Monitor contractor performance and verify the quality of completed work.

Administrative Tasks

• Maintain up-to-date records of maintenance requests, inspections, incidents and work performed by contractors.
• Prepare maintenance schedules and operating reports.
• Manage the inventory of maintenance supplies and equipment.
• Participate in budget management by tracking maintenance expenses and obtaining competitive bids.

Vacant Unit Management

• Inspect vacant units.
• Coordinate cleaning, repairs and renovations to prepare units for new tenants.
• Ensure units meet the company's quality standards before occupancy.

Financial Responsibilities

• Monitor operating expenses related to building maintenance.
• Verify invoices and submit the required documentation for approval.

Qualifications

• Experience managing residential buildings (ideally 75 units or more).
• Good knowledge of residential building systems and preventive maintenance programs.
• Excellent customer service skills.
• Excellent organizational and communication skills.
• Ability to coordinate multiple contractors and manage several priorities simultaneously.
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Building Manager – 99-Unit Residential Property

Position Summary

The Building Manager is responsible for the day-to-day operation, maintenance, and overall management of a 99-unit residential building. This role ensures the property is well maintained, residents receive exceptional service, and the building operates efficiently while complying with all applicable regulations and company policies.

Property Operations

• Oversee the daily operations of the residential property.
• Conduct regular inspections of all common areas, mechanical rooms, exterior grounds, and vacant units.
• Coordinate preventative maintenance and repairs to maintain the building in excellent condition.
• Respond promptly to emergency maintenance issues.

Resident Relations

• Serve as the primary point of contact for tenants.
• Respond to resident inquiries, concerns, and maintenance requests in a professional and timely manner.
• Coordinate move-ins and move-outs, including unit inspections and key fob management.
• Enforce building rules and ensure a safe and respectful living environment.

Maintenance & Contractors

• Coordinate and supervise contractors, trades, and service providers.
• Schedule routine maintenance for HVAC, elevators, fire protection systems, landscaping, snow removal, cleaning, and waste management.
• Monitor contractor performance and verify work quality.

Administrative Duties

• Maintain accurate records of maintenance requests, inspections, incidents, and contractor work.
• Prepare maintenance schedules and operational reports.
• Monitor inventory of maintenance supplies and equipment.
• Assist with budgeting by tracking maintenance expenses and obtaining competitive quotations.

Unit Turnovers

• Inspect vacant units.
• Coordinate cleaning, repairs, and renovations to prepare units for new tenants.
• Ensure units meet company quality standards before occupancy.

Financial Responsibilities

• Monitor operating expenses related to building maintenance.
• Review invoices and submit documentation for approval.

Qualifications

• Experience managing residential properties (preferably 75+ units).
• Knowledge of residential building systems and preventative maintenance.
• Strong customer service skills.
• Excellent organizational and communication abilities.
• Ability to coordinate multiple contractors and priorities.